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brittahellandinc

Olypmus Foot Pedal Issue

Apr 12, 2023 - Posted by brittahellandinc in Transcription

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Does anyone use an Olypmus foot pedal in conjuction with DSS Transcription Module?  I recently updated to Windows 11 and my foot pedal no longer does what it used to do.  The play button used to go back roughly 3 seconds with a double tap, and it no longer does that.  It just starts where it left off, leaving me having to rewind and therefore less efficient.  Thanks in advance.



admin@tdb on 04-14-2023

Hi, Here are a few steps that you can take to troubleshoot this issue: * Check if the foot pedal is recognized by the computer: Go to Device Manager and see if the foot pedal is listed under "Human Interface Devices." If it's not listed, try unplugging and plugging it back in or restarting the computer. * Check the foot pedal settings in the DSS Transcription Module: Open the DSS Transcription Module and go to "Options" -> "Foot Control Settings." Ensure the correct foot pedal model is selected, and check the settings for each pedal button. You can customize the function for each button, including the double-tap function. * Update the foot pedal driver: Check the Olympus website for any available updates for the foot pedal driver. Download and install the latest version and see if it resolves the issue. * Reinstall the DSS Transcription Module: If the issue persists, try uninstalling and reinstalling the DSS Transcription Module. Make sure to back up any important transcription files before uninstalling. *Check for Windows updates: Make sure your computer is updated with the latest Windows updates. Sometimes, updating to the latest version can resolve compatibility issues with software and hardware. I hope one of these steps helps resolve the issue with your foot pedal and DSS Transcription Module. If not, you may contact Olympus technical support for further assistance.

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